SERVICES — BUSINESS SYSTEMS & AUTOMATION
Follow-up that does not wait.
Enquiries get answered, routed, and chased whether or not anyone is at the desk.
Most jobs are lost in the gap between an enquiry arriving and someone getting back to it. Automation closes that gap: a missed call triggers a text, a form fills a job record, a quote follows itself up if it goes quiet. We wire the steps you already do by hand so they happen the same way every time.
What this covers
Missed-call text-back
A call you cannot take sends an immediate text, so the enquiry stays alive instead of going to the next name on the list.
Enquiry routing
Form, phone, and inbox enquiries land in one place, tagged and assigned, with a record of who picked it up.
Follow-up sequences
Quotes and enquiries chase themselves on a schedule you set, and stop the moment someone replies.
System integrations
Your website, calendar, accounting, and job records pass data to each other, so nobody retypes the same details twice.
Chat and call handling
Website and phone chat answers the routine questions and hands anything real straight to a person.
With the free build
The free build gives you a front door that actually collects enquiries. Automation is what happens to those enquiries next, and it is worth adding once the volume is real enough to feel.
Free build on an eligible hosting plan. Terms on the offer page.
Frequently asked questions
Will customers know they are not talking to a person?
Automated messages are written to sound like your business and to say plainly that a person will follow up. We do not pretend a system is a staff member.
What happens if an automation breaks?
Every workflow is monitored and fails loudly rather than quietly dropping an enquiry. If something stops, it raises a flag and the enquiry falls back to the manual path.
Ready when you are.
About three minutes to apply. No payment details, no obligation — a real look at whether a free build fits.
Free build on an eligible hosting plan. Terms on the offer page.